Important Information About VAT and Import Taxes for International Orders
Dear Valued Customer,
We want to ensure that your shopping experience with us is as smooth as possible, especially when placing international orders. When you order products from outside of the United States, you may be subject to two types of taxes: VAT (Value Added Tax) and import taxes. We’d like to clarify what these taxes are and how they may impact your purchase.
1. VAT (Value Added Tax):
VAT is a consumption tax applied by many countries around the world, including those in the European Union and several others. It is typically included in the listed price of goods and services within these countries. However, when you order from a foreign seller, like us, you may be required to pay VAT on the imported products upon delivery.
The VAT rate varies from one country to another and is determined by the local tax authorities. Please note that VAT is not controlled by us, and we do not have the authority to modify or exempt customers from paying this tax.
2. Import Taxes:
Import taxes, also known as customs duties or tariffs, are fees imposed by your country’s customs authorities on products coming from abroad. These taxes are meant to regulate trade and generate revenue for the government. The amount of import tax you pay depends on the type of product, its value, and your country’s specific customs regulations.
What You Need to Do:
- Check Local Regulations: Before placing an order, we recommend checking with your local customs or tax authority to understand the applicable VAT and import tax rates for your country. This will help you anticipate any additional costs.
- Payment: When your order arrives in your country, the customs authorities or courier service will notify you of any VAT or import taxes due. You’ll be required to pay these taxes before your package can be released and delivered to you.
- Keep Documentation: It’s important to keep all relevant documentation, such as invoices and customs declarations, for your records and in case you need to dispute any charges.
We understand that these additional costs can be unexpected, and we apologize for any inconvenience they may cause. Unfortunately, we have no control over these taxes, as they are imposed by your government. Our goal is to provide you with a seamless shopping experience, and we appreciate your understanding in this matter.
If you have any questions or need further assistance regarding VAT, import taxes, or your order, please feel free to contact our customer support team. We’re here to help and ensure your satisfaction.
Thank you for choosing Invisible Empire Publishing. We look forward to serving you and meeting your needs for high-quality books.
Understanding DDU (Delivered Duty Unpaid) Shipping with OrangeDS
What Is DDU Shipping?
DDU means your package is sent without prepaid customs or duty fees. When your order arrives in your country, local customs or the post office may charge import fees or taxes. These charges must be paid by you (the receiver) before the package is delivered.
How Does OrangeDS Handle It?
OrangeDS ships your order to its destination country and hands it off to local customs or a local carrier. If there are any required fees, the carrier or customs officials will contact you. Once you pay these fees, your package will be released for final delivery.
What Does This Mean for You?
- Keep an eye on any notifications from OrangeDS, your local post office, or customs.
- Be prepared to pay any duty or tax if contacted by customs.
- If you have questions about your order’s status, use your tracking number and reach out to the local carrier or post office.
Tips for a Smooth Delivery
- Check Tracking: Stay updated on your package’s progress.
- Watch for Emails/Calls: Customs may contact you about duties or taxes.
- Pay Promptly: If fees are due, settle them quickly to avoid delays.
Need Help?
If you have any concerns, feel free to contact us or check with OrangeDS for more information. We’re here to ensure you receive your order as soon as possible!