We are here to assist you with any questions or concerns you may have. Our dedicated support team is ready to provide you with the assistance you need. Please review the following options to find the best way to get in touch with us:
General Inquiries:
If you have general questions about our products, services, or company, please email us at support@invisibleempirepublishing.com. We strive to respond to all inquiries within 24-48 hours, excluding weekends and holidays.
Order Status and Inquiries:
For inquiries regarding your order status, shipping updates, or any specific order-related questions, please include your order number and email us at orders@invisibleempirepublishing.com. Our team will promptly assist you with any order-related inquiries.
Business Inquiries:
For partnership opportunities, media inquiries, or any other business-related matters, please contact us at business@invisibleempirepublishing.com. Our team is eager to explore potential collaborations and discuss any business-related inquiries you may have.
Please note that our support hours are Monday to Friday, 11:00 AM to 1:00 PM (EST). While we strive to provide timely responses, response times may vary depending on the volume of inquiries received. We appreciate your patience and assure you that we will address your questions as quickly as possible.
Thank you for choosing Invisible Empire Publishing. We are committed to providing excellent support and ensuring your experience with us is nothing short of exceptional.